Terms and Conditions
These general conditions of sale exclusively govern the sales of articles between the company VULTECH and any user of the site.
The site does not allow the purchase of items intended for resale.
We reserve the right to modify our general conditions of sale at any time.
The applicable general conditions of sale are those in force on the day the order is validated.
ORDERING ITEMS
To place an order, we provide you with a merchant website accessible 7 days a week, 24 hours a day, all year round, at the following address: vultech.fr
After acceptance of payment, a confirmation email will be sent to you summarizing your entire order.
You can track the status of your order at any time by contacting our customer service.
Regarding an order cancellation, this will only be taken into account within 2 hours following the purchase.
PAYMENT TERMS AND SECURITY
Payment for the order is made online and is completely secure (SSL security standard). The use of the prefix "https://" at the top of the address displayed in the browser's navigation bar attests to this.
Your credit card details are encrypted and none of your banking information is stored on our server.
The amount of your order is debited at the time of ordering.
DELIVERY
VULTECH delivers your order in France and worldwide to the address you indicated during the ordering process. You agree to provide us, when ordering, with all the information necessary for delivery, your email and your mobile phone number to be contacted if necessary.
Delivery is made to your home by post. Delivery is free.
If you are not there, a calling card will be left in your mailbox telling you which post office to collect your parcel from.
ARTICLES AND PRICES
The prices indicated on our website are expressed in all taxes included and in euros. The Value Added Tax that applies is the French VAT in force at 20%. If the French VAT is to change, VULTECH reserves the right to apply the new VAT in force on its website.
The selling prices of our items are subject to change and we are free to update them at any time.
VULTECH Company is not responsible for order cancellation due to non-similar color reason.
RIGHT OF WITHDRAWAL
In accordance with the new European directive, Hamon Law, which came into force in June 2014, you have a legal period of 14 days to exercise your right of withdrawal.
Return your item to us in its original packaging, unwashed, unused, enclosing the withdrawal form with the package.
VULTECH undertakes to reimburse you for the price of the item within 14 days of receipt of the package, provided that it is received in good condition, in its original packaging and accompanied by the withdrawal form. Delivery and return costs remain your responsibility.
GUARANTEES
VULTECH undertakes to comply with French legislation concerning the legal guarantee of conformity (Art. L. 211-1 to L. 212-1 of the Consumer Code) and the legal guarantee against hidden defects (Art. 1641 and 1649 of the Civil Code).
PERSONAL DATA
Your personal information, collected on our website, is only intended for VULTECH and its partners.
This data is used to process your order and send our newsletter.
In accordance with Law No. 78/17 of 6 January 1978 relating to information technology, files and freedoms, you have the right to access, modify, rectify and delete data concerning you. To exercise this right, simply send us:
VULTECH uses cookies on your internet browser. This allows us to remember your shopping cart, your wish list and to personalize your visits to our site as best as possible.
So, by visiting our website with a browser set to accept cookies, you agree to the storage of these cookies on your system.
COOKIES
VULTECH uses cookies. A cookie is a text file saved on your computer's hard drive. It contains information about browsing the pages of a website. Cookies allow us to notify us of your visits to our website and to collect information about your shopping cart, for example, to better personalize our online services.
You have the option to manage your cookies in your web browser menu. You can thus prohibit any recording of cookies.
INTELLECTUAL PROPERTY
In accordance with the legislation on intellectual and artistic property, all content composing our website, texts, photographs, graphic elements, etc. are the exclusive property of VULTECH . Any total or partial reproduction of our site, without express written authorization, is strictly prohibited.
RESPONSIBILITIES
VULTECH cannot be held responsible for any damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, service interruption, or other involuntary problems.
We also disclaim any liability for the non-fulfilment of an order in the event of a product being out of stock or unavailable, in the event of force majeure, disruption or total or partial strike, in particular of postal services and means of transport and/or communication.
Updated on 09/23/2018.